We’re just one click away!
Whether you are a vet student, new grad or experienced clinician, you are never bothering us. If something is unclear, shoot us an email and one of us will jump in to help. No automated replies and no runaround. Just real vets who genuinely care.
Contact us
Got a question about a course, enrolment, your account or anything else? Just send us a message. The more detail you give, the easier it is for us to help you quickly. We are always here to help.
Address
Level 5, 150 Albert Road, 3205 South Melbourne, Victoria, Australia
Our team is spread across both Australia and the United States, so no matter where you are in the world, someone from The Vet Tribe will get back to you as quickly as possible.
Frequently Asked Questions
No, after five years of running online courses we know veterinarians and vet students prefer to study when it suits them. All teaching is delivered as pre-recorded videos (5-20 min each) grouped into weekly modules (about 2h of content per module). This format also avoids time-zone clashes and 5 a.m. alarms.
No. The course is designed to release modules gradually so you have time to absorb each topic before moving on. As soon as you enroll, Module 1 unlocks right away, and then a new module becomes available every 7 days from your enrollment date (regardless of which day of the week you sign up).
You'll have access to all content for 12 weeks in total from the day you enroll, so you can revisit videos and resources as often as you like.
Yes. You’ll be part of The Vet Tribe Community - available on our website or through the app. That’s where you can ask questions and get answers from mentors and the wider community. Whether you’re stuck on a case, curious about a detail, or just want to share your progress, you won’t be learning alone. Read, post, connect, and keep growing - together.
Yes! To earn your certificate, you’ll need to pass the online exam with a score of 70% or higher. Your personalised certificate will be issued once you’ve met that requirement. This ensures that only students who have genuinely engaged with and understood the material receive certification.
You'll have full access to the course for 12 weeks from the day you sign up. Learn at your own pace, revisit modules, and stay connected the whole way through.
You'll have full access to all content and replays for 12 weeks from the moment you enroll.
Some browsers default to 30% volume. Click the speaker icon in the lower-left of the player and raise the level. If that fails, clear your browser cookies, check your device's audio settings or try another device/headphones.
Your purchase is for one person. The system flags simultaneous log-ins; misuse may lead to your account being suspended.
All PDFs, workbooks and documents can be saved locally. Videos cannot be downloaded - this protects the content from piracy.
Highly recommended. Many vets find it easier to write notes by hand, but you can just as easily use the PDF alongside your own digital or paper notebook.
The exam is hosted on our online platform. Once it unlocks, you can start it anytime and complete it at your own pace. You'll need a score of 70% or higher to pass and receive your certificate.
Yes. When you join the course, you get free access to The Vet Tribe Community for 6 months. It’s your space to ask questions, connect with mentors and other vets, share your wins, and keep learning together. After 6 months, you can choose to continue or leave - no pressure, cancel anytime.
We've got you. If you decide the course isn't for you, just email us during the first week after enrolling - before Module 2 unlocks - and we'll give you a 100% refund, no questions asked.
Split your payment at no extra cost! Get started today by paying just half the course fee. The second half is automatically charged in one month. No interest, no hidden fees - just an easy way to make the course more accessible.